If their staff weren’t incompetent and understand SPF records, DKIM and DMARC, they wouldn’t be flagged as spam. But when morons who don’t understand the tech fail at using it, it’s not the systems fault for identifying it as garbage. Source- me, 25 years supporting email systems.

Sounds like a management problem. Have these issues been brought to them/have they done anything about it? ITIL is a good foundation to follow for how things should work. Define a service catalog, SLAs, escalation process, etc… in that escalation, at a certain point management should be made aware. If they are and do nothing, you need to look for another position, and if you can’t, find a way to deal with a broken system. If someone sends a ticket back to me after I have written clear documentation, I reply with the document asking what part they didn’t understand. No one likes getting throw under the bus, or doing the throwing, but if the system is broken, I start copying additional people on those kickback emails. CYA, always.

Just watched a new episode from Taskmaster NZ. I think Australia has the best alternate Taskmaster, but NZ has the best alternate Alex Horne.

Power off the AI farms that no one wants anyway (except the oligarchs of course)

Fun fact, Johnson Controls re-built their entire AD environment about 5 or 6 years ago. I had to consolidate 13 domains worth of group policy into their new environment. That was a very long year. KIX scripts, VB in spanish and french, and 6000 policies.

Or another way to look at it- cutting nearly 75% of scientists. Can’t have climate change if there’s no one working! Watch them find some money to give to ExxonMobile to ‘study’ the impacts of fossil fuels. Wonder what that report will say! /s