I had two BlackBerry devices for work, right about the time they were going away. I’d heard the keyboard was good on earlier models but it seemed like the quality had gotten pretty cheap on the later phones. The BlackBerry 10 OS on my last phone was actually pretty good, and probably would’ve kept them in the market if they’d launched it 5 years earlier.
It’s wild to me how hodgepodge the software was. It’s the software equivalent of the Ford pinto, great and then boom! But for a long time it’s all there was.
There were competitors, but nothing offered everything like the blackberry platform in the early 2000s, the (user facing) software and keyboard combo were nuts, and when the trackball was released (Curve? Pearl? Idk) it was like having a little computer in your pocket.